Description
Knox Manage Remote Support enables IT Admin's remote troubleshoot when users encounter a problem.
It is a remote troubleshoot solution for the IT Admin and users of Knox Manage.
Knox Manage Remote Support provides:
- Doesn't require in-person analysis
- Support all of Samsung devices
- Record device screen as a video clip and send to IT Admin.
- Capture device screen as an image file and send to IT Admin.
- Enables IT Admin to send the files to the user and vice versa.
Knox Manage Remote Support is provided as a part of Knox Manage on a valid license.
It is a remote troubleshoot solution for the IT Admin and users of Knox Manage.
Knox Manage Remote Support provides:
- Doesn't require in-person analysis
- Support all of Samsung devices
- Record device screen as a video clip and send to IT Admin.
- Capture device screen as an image file and send to IT Admin.
- Enables IT Admin to send the files to the user and vice versa.
Knox Manage Remote Support is provided as a part of Knox Manage on a valid license.
Old Versions
- App Name: Remote Support for Knox Manage
- Category: Business
- App Code: com.sds.emm.sers
- Version: 2.1.0
- Requirement: 4.4 or higher
- File Size : 684.54 KB
- Updated: 2018-05-03
